❓ Frequently Asked Questions – HappyGift.in

Legal Business Name: Priyanshi Gifts
Brand Name: HappyGift.in
HappyGift.in is owned and operated by Priyanshi Gifts.

1. How can I place an order?

Select your product, add customizations if any, and proceed to checkout. Payment can be made via UPI, cards, net banking, and other secure payment methods.

2. Do you offer same-day delivery?

Yes! Orders placed before 5:00 PM can be delivered the same day in Kolkata and selected nearby areas, subject to availability.

3. Can I add flowers, candles, or gifts to my cake order?

Yes, most cake product pages allow you to "Make it a Combo" by adding flowers, chocolates, candles, greeting cards, or soft toys.

4. What if the product is damaged or incorrect?

Please contact us within 24 hours of delivery with photo/video proof. We will review the issue and provide a replacement or refund where applicable.

5. Can I customize a cake or combo gift?

Absolutely! Contact us via WhatsApp or phone for customized cakes, flowers, and gift combinations.

6. Where do you deliver?

We deliver across Kolkata, Naihati, Kanchrapara, Barrackpore, Halishahar, Kalyani, Chandannagar, Bandel, Hooghly, and many nearby locations across West Bengal.

7. Is Cash on Delivery (COD) available?

No. Currently, we accept only prepaid orders through secure online payment gateways.

8. How do I contact you?

Phone / WhatsApp: +91-8240112230
Email: calcuttafloristngift@gmail.com
Website: https://happygift.in

9. Who owns HappyGift.in?

HappyGift.in is owned and operated by Priyanshi Gifts, a registered business providing online cake, flower, plant, and gift delivery services.