❓ Frequently Asked Questions – HappyGift.in

1. How can I place an order?

Select your product, add customizations if any, and proceed to checkout. Payment can be made via UPI, cards, or other secure methods.

2. Do you offer same-day delivery?

Yes! Orders placed before 5:00 PM can be delivered the same day in Kolkata and selected nearby areas. Subject to availability.

3. Can I add flowers, candles, or gifts to my cake order?

Yes, most cake product pages allow you to “Make it a Combo” by adding flowers, chocolates, candles, or toys.

4. What if the product is damaged or incorrect?

Please contact us within 24 hours of delivery with photo/video proof. We offer free replacement or refund in such cases.

5. Can I customize a cake or combo gift?

Absolutely! Just select your options or contact us via WhatsApp for special customizations.

6. Where all do you deliver?

We deliver across Kolkata, Naihati, Kanchrapara, Barrackpore, Bandel, Chandannagar, and other nearby locations.

7. Is COD (Cash on Delivery) available?

No, currently we accept only prepaid orders through secure payment gateways for smooth delivery.

8. How do I contact you?

Phone/WhatsApp: +91-8240112230
Email: calcuttafloristngift@gmail.com